VDR providers are certified suppliers of secure cloud-based software and document repositories that meet the digital standards needed to store business documents in an online environment. They provide advanced security features, including the ability to control permissions in a granular manner, and facilitate collaboration between team members and external parties. They are crucial for due diligence, mergers, acquisitions, fundraising, and other functions.
A good VDR provider will provide a clear, simple user interface as well as a mobile app that make it easy for users to navigate the platform and upload files. It will also make it easy to find information quickly. They will also have a number of support resources, such as training materials including FAQs, training materials, and a customer service team that can assist with any questions or issues. Depending on the plan they have they may offer live chat, email, or phone support. They may also be available during normal business hours, or 24 hours a day.
Certain vdr providers have a special focus on specific industry requirements. For example, Intralinks offers unique features specifically designed for companies in the biotech and pharmaceutical industries. CapLinked is another example, specializing exclusively in M&A transactions involving mid-sized to large-sized firms. Other VDR providers such as DataSiteOne, Firmex and others have extensive experience in facilitation of M&A transactions for Fortune 500 companies. Others, such as Ansarada are experts in international transactions.